Privacy Policy — How ju7777 Protects Your Data

1. Data We Collect

ju7777 collects personal data through several channels: directly from you when you register an account or interact with our services, automatically when you use the platform, and from third-party verification partners during our KYC (Know Your Customer) process. The categories of personal data we collect include:

1.1 Registration and Identity Data

• Full legal name as it appears on your government-issued identification document
• Date of birth for age verification purposes (18+ policy enforcement)
• Mobile phone number used for account verification and OTP authentication
• Account credentials including username and encrypted password hash
• Preferred currency (Bangladeshi Taka, BDT)

1.2 Identity Verification (KYC) Data

As part of our mandatory KYC process, we may request and process copies of:

• National Identity Card (NID) or passport
• Proof of address documentation (utility bill, bank statement dated within 90 days)
• Selfie or live photo for facial verification against submitted identity documents

KYC documents are handled through secure, encrypted channels and are retained only for as long as required by applicable regulations and our internal compliance obligations.

1.3 Financial and Transaction Data

• Mobile banking account identifiers associated with bKash, Nagad, Rocket, or Upay transactions (account numbers are tokenised — we do not store raw mobile wallet credentials)
• Bank account details for Dutch-Bangla Bank or BRAC Bank transfers where applicable
• Transaction history including deposit amounts, withdrawal requests, dates, and statuses
• Bonus and promotional credit history

1.4 Technical and Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Session timestamps, login history, and session duration
• Pages visited, games played, bet history, and interaction logs
• Referral source (how you arrived at the ju7777 platform)

2. How We Use Your Data

ju7777 processes your personal data only for clearly defined, legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your personal data are set out in the table below:

Where we rely on your consent to process personal data — for example, for personalised marketing communications — you have the right to withdraw that consent at any time by contacting our support team or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.

3. Data Sharing & Disclosure

ju7777 does not sell, rent, or trade your personal data to any third party for commercial purposes. We will never share your personal information with advertisers, data brokers, or unrelated third-party businesses. Your data is shared only in the following limited and controlled circumstances:

3.1 Service Providers and Technology Partners

We engage a limited number of carefully vetted third-party service providers who assist us in operating the platform. These include payment processing partners (for handling bKash, Nagad, Rocket, Visa, and Mastercard transactions), identity verification services, cloud hosting providers, customer support software providers, and game content providers such as Pragmatic Play, Evolution Gaming, NetEnt, and Ezugi. Each service provider is contractually bound to process your data only for the specific purpose for which it was shared, to maintain appropriate security standards, and not to disclose it to further parties.

3.2 Regulatory and Legal Obligations

ju7777 may be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law, court order, or regulatory directive. In such cases, we will disclose only the minimum information required to comply with the legal obligation and will endeavour to notify you of any such disclosure where we are legally permitted to do so.

3.3 Anti-Money Laundering and Fraud Prevention

As part of our anti-money laundering (AML) and counter-terrorism financing (CTF) obligations, we may share transaction data and identity information with financial intelligence units or authorised compliance partners where we have reasonable grounds to suspect suspicious financial activity. Such disclosures are mandatory legal obligations and cannot be waived by the player.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of the assets of ju7777, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that may result from it, and you will have the opportunity to close your account prior to the transfer taking effect if you so choose.

4. Cookies & Tracking Technologies

ju7777 uses cookies and similar tracking technologies to operate the platform, enhance your user experience, and gather analytical data. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies do not harm your device and do not contain executable code.

4.1 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the platform to function correctly. They enable core features such as account authentication, session management, security tokens, and load balancing. These cookies cannot be disabled without affecting the usability of the platform.
• Functional Cookies: These cookies remember your preferences such as language settings, preferred view modes, and last-visited game categories, enabling a more personalised experience on your next visit.
• Analytical Cookies: We use anonymised analytical cookies to understand how players interact with the platform — for example, which game categories attract the most visits, how long sessions last, and which pages have the highest exit rates. This data is used solely to improve the platform and is not linked to any identifiable individual.
• Security Cookies: These cookies assist in detecting and preventing fraudulent activity, bot traffic, and multiple-account abuse by tracking device fingerprints and login patterns.

4.2 Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Most modern browsers allow you to refuse all cookies, accept only certain categories of cookies, or delete cookies that have already been stored on your device. Please note that disabling strictly necessary cookies will impair your ability to log in or use core platform features. Instructions for managing cookies in commonly used browsers are available through the respective browser's help documentation.

ju7777 does not currently use third-party advertising cookies or cross-site behavioural tracking technologies. If this changes in the future, this Policy will be updated and you will be informed accordingly.

5. Data Security

The security of your personal data is a core operational priority at ju7777. We implement a layered security architecture that combines technical, organisational, and procedural safeguards to protect your information from unauthorised access, loss, alteration, or disclosure.

5.1 Technical Security Measures

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the ju7777 platform is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher). The padlock icon in your browser confirms this connection is active.
• Password Hashing: Account passwords are never stored in plain text. We use bcrypt hashing with a per-user salt, meaning that even in the event of a data breach, raw passwords cannot be recovered from stored hashes.
• Two-Factor Authentication (2FA): Players are encouraged to enable OTP-based two-factor authentication for an additional layer of account protection.
• Firewall and Intrusion Detection: Our infrastructure is protected by enterprise-grade firewall systems and continuous intrusion detection and prevention (IDS/IPS) monitoring.
• Payment Tokenisation: Financial credentials such as mobile banking account details are tokenised — stored as irreversible tokens rather than raw data — ensuring that payment information cannot be reconstructed even if accessed without authorisation.

5.2 Organisational Security Measures

Access to personal data within ju7777 is governed by a strict role-based access control (RBAC) policy. Only personnel with a legitimate operational need are granted access to personally identifiable information. All staff with access to personal data are subject to confidentiality obligations and receive regular training on data protection responsibilities.

6. Your Privacy Rights

As a registered player on the ju7777 platform, you have a number of rights in relation to your personal data. We are committed to honouring these rights promptly and without unnecessary obstruction. Your rights include:

• Right of Access: You have the right to request a copy of all personal data that ju7777 holds about you. We will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account-level corrections, you can update certain information directly through your account settings, or contact our support team for assistance.
• Right to Erasure: You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Note that certain data must be retained to comply with legal obligations (such as AML record-keeping requirements) and cannot be erased on request alone.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to our processing of it.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request". We may need to verify your identity before processing your request. We aim to acknowledge all requests within 3 business days and to fulfil them within 30 days of receipt.

7. Data Retention

ju7777 does not retain your personal data for longer than is necessary to fulfil the purposes for which it was collected, subject to our obligations under applicable law. Our retention practices are guided by the following principles:

Once a retention period expires, personal data is securely deleted or anonymised using industry-standard data destruction procedures. Where anonymisation is used in preference to deletion, the resulting data contains no information that could reasonably be used to re-identify you.

8. Contact & Policy Updates

If you have any questions, concerns, or complaints about this Privacy Policy or about the way in which ju7777 processes your personal data, please contact our dedicated privacy support team:

• Email: [email protected] (subject line: "Privacy Enquiry")
• Response Time: We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a substantive response within 14 business days.

8.1 Policy Updates

ju7777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this Policy, we will publish the revised version on this page with an updated effective date. For significant changes that materially affect your rights, we will endeavour to provide you with advance notice via your registered contact details.

Your continued use of the ju7777 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you are entitled to close your account and request deletion of your personal data, subject to the retention obligations described in Section 7 above.